TERMS & CONDITIONS

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1. Who We Are

Kineco.bio is operated by KINECO B.V.

We use Wix.com Ltd. as our website platform, including their e-commerce tool Wix Stores. Wix is a GDPR-compliant data processor based in Israel, which is recognized by the European Commission as providing adequate data protection.

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2. What Information We Collect

When you use our site or place an order, we may collect:

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a) Personal Information You Provide:

• Name

• Email address

• Phone number

• Shipping and billing address

• Order details

• Payment information (processed securely via Wix’s payment partners; we do not store full card details)

b) Automatically Collected Data:

• IP address

• Browser type

• Device information

• Browsing behavior on our site (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order or customer service inquiries

• Improve our website and offerings

• Comply with legal obligations (e.g. tax records, product safety)

• Send optional marketing communications (only if you have given consent)

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4. Cookies

Our site uses cookies and similar tracking technologies through the Wix platform to:

• Enable site functionality (e.g. remembering your cart)

• Collect anonymous usage data

• Support marketing efforts

You can adjust your cookie preferences in your browser settings or via any cookie banner provided on our site.

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5. Legal Basis for Processing

We process your data based on:

• Performance of a contract: To fulfill your order or respond to an inquiry.

• Legal obligation: To comply with tax, accounting, and consumer law.

• Legitimate interest: For basic analytics and customer service follow-up.

• Consent: For marketing communications or optional cookies.

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6. Data Sharing and Third Parties

Your data is shared only as necessary with:

• Wix.com: Our website host and data processor

• Payment providers: For secure transaction processing

• Shipping partners: To deliver your orders

• Legal authorities: If required by law

We do not sell or rent your personal data to third parties.

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Data Retention

We retain personal data only as long as necessary for the purposes stated above, including legal and tax obligations (typically up to 7 years for order data).

Data Security

We take appropriate technical and organizational measures to protect your data. Wix securely hosts our data in ISO-certified data centers and provides SSL encryption.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.